Privacy Policy for Therapy with Danielle
A legal disclaimer
Last updated: 09/12/2025
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Therapy with Danielle is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how I collect, use and store your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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I am registered with the Information Commissioner’s Office (ICO) as a data controller.
Data Controller: Danielle Slater (Therapy with Danielle)
Email: contact@therapywithdanielle.co.uk
Phone: 07841 599635
Location: St Albans, Hertfordshire, UK
1. What information I collect
I may collect and process the following information:
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When you contact me
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Your name
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Email address
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Phone number
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Any information you include in your message or enquiry
During therapy, coaching or supervision
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Personal information you share as part of our work
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Session notes that I write
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Relevant background information
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Emergency contact details
If you visit this website
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Cookies and analytics data (for example, your browser type or pages viewed)
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Log information automatically collected by Wix
No automated decision making or profiling takes place.
2. Why I collect your information
I collect and use your data for the following reasons:
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To respond to enquiries
This includes arranging sessions, providing information and managing bookings.
To provide psychotherapy, coaching or supervision services
This includes maintaining session notes, understanding your needs and ensuring the safety of our work together.
To meet legal and professional obligations
For example:
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Record keeping standards required by UKCP and professional ethics
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Tax and accounting purposes
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Safeguarding responsibilities where necessary
To maintain and improve this website
Basic analytics information helps me understand how visitors use the site.
3. Lawful bases for processing
Under the UK GDPR, I rely on the following lawful bases:
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Contract
To provide therapy, coaching or supervision services and to take steps before entering into a contract.
Legitimate interests
To respond to general enquiries and maintain my business operations.
Legal obligation
For record keeping required by law (for example, tax records).
Vital interests
If I need to share information to protect your life or the life of someone else.
Explicit consent (special category data)
For processing health-related or sensitive information that you share with me. You can withdraw consent at any time.
4. How your information is stored
Your data may be stored in the following ways:
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Encrypted digital records
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Secure email service
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Password-protected devices
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Wix’s secure servers for website data
I take reasonable steps to ensure your information is protected from loss, misuse or unauthorised access.
5. How long I keep your information
I keep client records for up to seven years after our work ends, in line with professional standards and insurance requirements.
Enquiry forms or emails from people who do not proceed with therapy are deleted after 12 months.
Website analytics data is stored according to Wix’s retention schedule.
6. Who I share your information with
I will not share your information with anyone unless:
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You give clear written consent
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I am required to do so by law
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I believe you or someone else is at serious risk of harm
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My clinical supervisor needs to discuss aspects of our work to ensure safe and ethical practice (your identity is not disclosed unless necessary)
I do not sell or transfer your data to third parties for marketing.
7. Your rights under UK GDPR
You have the right to:
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Access a copy of your personal data
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Correct inaccurate information
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Request deletion of your data (in certain circumstances)
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Restrict processing of your data
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Object to how your data is used
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Request data portability
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Withdraw consent at any time
Please contact me if you wish to exercise any of these rights.
8. Cookies and website analytics
This website is hosted by Wix, which may collect standard internet log information, cookies and usage data.
Cookies help the website function and allow me to monitor traffic patterns. You can manage cookies through your browser settings.
9. Children’s information
This website and my services are not directed at children without the involvement of a parent or guardian. If you believe a child has provided personal data without consent, please contact me.
10. Security
I take reasonable technical and organisational measures to protect your data, including encrypted storage, password protection and secure hosting.
However, I cannot guarantee the security of information transmitted over the internet.
11. Complaints
If you have concerns about how I use your data, please contact me first so I can try to resolve the issue.
You also have the right to complain to:
Information Commissioner’s Office (ICO)
www.ico.org.uk
Telephone: 0303 123 1113
12. Updates to this Privacy Policy
I may update this policy occasionally. Any changes will be posted on this page with a new “Last updated” date.